Customer Service

Please feel free to contact us with any general product information, pricing, billing questions, customer service or tech support issues. Sent questions will be answered within hours, in most cases we will contact you back within minutes. Please specify the product model you are interested in.

Email questions to: customerservice@onlyfactorydirect.com

For more technical questions contact our Tech Department at: techsupport@onlyfactorydirect.com

You may also contact us via telephone at (800) 910-3575. Our business hours are Monday through Friday from 7:30am until 4pm PST